What help do you need?
FAQ
Current Timesheets:
Time Off
How to manage aspects of annual leave?
Can I cancel or change the approved time off?
You can cancel your planned time off.
When you edit your upcoming time off and click submit, it will move to the pending requests section. Your new request needs to be confirmed by your supervisor.
Can I dispute if the team supervisor doesn't approve my time off?
This depends on the labor law of your country, company policies, and your employment contract.
If you aren't happy with the result, you can always try to send the request again.
Can I see when other people have time off?
If you are a team supervisor, you can see the upcoming time off of your team members.
If you aren't a team supervisor, you cannot track other people's upcoming time off, but you can see who is currently absent.
Can I track public holidays in the app?
Yes, public holidays are automatically filled in the calendar depending on your country.
Can I upload the doctor's confirmation in the app?
Absolutely. You can upload a file or photo of the confirmation in your scheduled or past doctor's appointments.
Your supervisor is automatically notified.
How can I exchange my time off with someone else?
You have to cancel your time off request and create a new one.
How do doctor appointments work?
Doctor appointments usually do not need to be approved by the supervisor, and they are automatically noted. You can upload a file or photo of the doctor's confirmation.
You can plan doctor appointments in advance or fill them in later.
How do I request time off?
You can find the Time Off option in the main menu. This is where you track your upcoming time off, send requests, and see all kinds of time off you've already used and how much is left.
If you want to add a new request, click the 'Add Time Off Request' button. You can fill in what type of time off you'd like to request, how long you'd like it to be, why, and other details.
Your request will be automatically sent to the team supervisor. You will receive a notification after it gets confirmed or rejected.
How do the ill-days work?
Sick days depend on your country and company preferences.
A sick day is a paid time off that allows employees to address their health needs. It is a benefit provided by some companies.
You don't need a doctor's confirmation. However, you only have a limited amount of sick days per year.
How is the time off measured?
Vacations are measured in hours. Sick days are measured in days.
Other types of time off, for example, doctor visits or overtime compensation, can be measured by minutes.
Where can I find how much time off I already used?
At the top of your Time Off front page. You can see how much time you've already used and how much is left.
This page is where you can track all your time off, including doctor appointments, sick days, etc.
Will I get correctly paid for working on holidays?
Public holidays are noted in the system. If you work on a holiday, this information is automatically sent in the attendance report for salary calculation.
Will I get notified in advance if the supervisor changes my time off approval?
Yes, the app notifies you almost immediately. You can also receive an email according to your settings.