Retaliation
Retaliation refers to a harmful action taken by an employer against an employee who has engaged in a legally protected activity, such as filing a discrimination complaint or whistle-blowing. It is considered illegal under labor laws and often results in legal consequences for the offending employer. Retaliation could take various forms including termination, demotion, pay cuts, or hostile treatment at the workplace.
Last updated: September 20, 2023 • 13 min read
What Is "Retaliation" in a Workplace Context?
Retaliation refers to the punitive actions taken by employers against employees who have engaged in legally protected activities. This may include any negative job action, such as demotion, discipline, firing, salary reduction, or job or shift reassignment.
Employees are legally protected when they report any workplace wrongdoings such as discrimination, workplace harassment, health and safety hazards, or unethical conduct. If an employer punishes an employee for participating in these legally protected activities, it constitutes retaliation.
Retaliation can harm the working environment by creating a culture of fear and silence, as it discourages employees from standing up for their rights. It’s critical to note that retaliation is unlawful under various laws enforced by the Equal Employment Opportunity Commission in the United States.
Retaliation complaints constitute a significant part of all complaints filed with the Equal Employment Opportunity Commission, evidencing that retaliation is a pervasive issue in workplaces.
In a nutshell, retaliation is a retaliatory action taken by an employer against an employee for engaging in a legally protected activity.
What Is the Historical Evolution of the Concept of Retaliation in the Workplace?
The concept of retaliation in the workplace has a significant history that traces back to the development of labor rights and laws protecting employees from harmful employer practices.
Early 20th Century
In the early 20th century, there were limited protections against retaliation in the workplace. Employees who challenged unfair conditions or unionized for better wages and working conditions often faced termination and blacklisting. It was during this era when the need for labor rights and protections started becoming more prominent.
Mid-Late 20th Century
In response to growing demands for improvements in working conditions, the U.S. Congress passed the National Labor Relations Act (NLRA) in 1935. It prohibited employers from retaliating against employees involved in union or collective activities. However, it didn't prevent employers from retaliating against individuals who raised concerns about discrimination or other non-union-related issues.
The passage of the Civil Rights Act of 1964, particularly Title VII, marked another significant advancement in retaliation law. It not only prohibited employment discrimination based on race, color, religion, sex, and national origin but also protected employees from retaliation when they oppose, report, or assist in inquiries into such discriminatory practices.
Late 20th - Early 21st Century
From the 1960s, anti-retaliation protections steadily expanded. The Occupational Safety and Health Act (OSHA) of 1970, the Family and Medical Leave Act (FMLA) of 1993, and the Whistleblower Protection Act of 1989, among others, included provisions to protect against retaliatory actions.
Several landmark Supreme Court rulings have further solidified these protections. In 2006, the Supreme Court widened the definition of retaliation in the workplace to include any action that might dissuade a reasonable worker from making or supporting a charge of discrimination.
Present Day
Today, retaliation is regarded as a serious violation of employee rights, and employers who engage in these practices can be subject to heavy penalties, lawsuits, and reputational damage. While the historical evolution of retaliation law has resulted in significant progress, ongoing vigilance is necessary to ensure these protections are properly implemented and enforced in workplaces.
What Are Some Examples of Retaliation?
Retaliation in the workplace can come in many forms, often subtly and sometimes overtly. Here are a few examples:
Demotion or Termination: An employer might demote an employee or terminate their employment as a result of the employee filing a complaint against the employer or participating in an investigation.
Change of Duties or Job Role: An employer could change an employee's job duties or role significantly for the worse following the employee's engagement in a protected activity. This could mean assigning the employee to less desirable tasks or shifting them to a role with lesser responsibilities.
Harassment: The employer or other employees might start to harass the employee who raised a complaint, particularly if it was against another employee. The harassment could be verbal or physical, creating a hostile work environment.
Exclusion: The employer may exclude the employee from important meetings or projects, offices' social events, or opportunities for promotion or training.
Negative Performance Evaluations: An employee could receive unjustified negative performance evaluations following the employee's engagement in a protected activity.
Increasing Scrutiny: The employer may start micromanaging or scrutinizing the employee's work more intensely than before, following their participation in a protected activity.
Salary Reduction: A form of retaliation may involve reducing the employee's salary, denying them the usual raises, or depriving them of rightfully earned bonuses.
Negative References: An employer might provide a negative job reference for an employee who engaged in a protected activity.
Remember, retaliation only refers to actions taken as a result of an employee participating in a legally protected activity, such as reporting discrimination, harassment, or unsafe work conditions, or engaging in collective bargaining activities.
What Distinguishes Workplace Retaliation From Personal Revenge in Terms of Purpose and Legal Implications?
Workplace Retaliation
In the context of the workplace, retaliation specifically refers to punitive actions taken by employers or supervisors against employees for exercising their rights under employment laws. This may include activities like whistleblowing, reporting harassment, discrimination, or unsafe conditions, or participating in investigations related to such activities. The goal of workplace retaliation, often, is to deter employees from asserting their rights and to maintain the status quo.
In terms of legal implications, workplace retaliation is unlawful under various regulations, such as the U.S. Equal Employment Opportunity Commission's laws. Violating these laws could lead to investigations, fines, legal action, and damages, including punitive damages.
Personal Revenge
Personal revenge, on the other hand, involves retaliatory actions in response to perceived wrongs or harms on a personal level. The intention behind personal revenge is often to settle scores, inflict harm, or achieve personal satisfaction.
While personal revenge might result in negative personal and social consequences, it does not always have direct legal implications unless it involves actions that break the law, like physical violence or stalking. Moreover, personal revenge is not generally governed by specific employment laws unless it translates into detrimental actions in the workplace that could be classified under workplace retaliation.
In essence, while both workplace retaliation and personal revenge involve actions taken in response to perceived wrongs, they are distinct in terms of purpose and legal implications. Workplace retaliation is specifically related to employment and is governed by employment laws, whereas personal revenge is broad and often personal, typically without direct legal implications unless the actions are unlawful.
What Are Some Examples of Acts That Are Commonly Considered Revenge?
Here are some examples of actions that might be considered acts of personal revenge:
Vandalism or Property Damage: Damaging someone's personal property as a way of "getting back" at them for a perceived wrong.
Spreading Rumors or Gossip: Sharing defamatory or negative information about someone, true or otherwise, to harm their reputation as a response to a perceived slight or harm.
Physical Aggression: Physically assaulting or harming someone as a response to a real or perceived wrong done by them.
Exclusion: Deliberately excluding someone from social events or groups as a form of revenge for a perceived offense.
Cyber Revenge: Cyberbullying, or using online platforms to harass, embarrass, or humiliate someone as an act of revenge.
Revenge Porn: Sharing explicit photos or videos of someone without their consent, often after a relationship ends.
Sabotage: Deliberately sabotaging someone's work or personal life, such as meddling with their projects or relationships, as a form of revenge.
Legal Action: Filing or threatening to file unwarranted lawsuits against someone as a means of revenge.
Remember, many forms of revenge can lead to legal ramifications, especially when they involve actions that breach laws related to physical harm, harassment, defamation, and privacy.
What Are the Key Distinctions Between Retaliation and Reprisal in a Workplace Context?
Retaliation
In a workplace context, retaliation refers to punitive actions taken by employers against employees who have engaged in legally protected activities, such as filing a complaint about workplace discrimination, harassment, or safety concerns, or participating in an investigation related to such matters.
Retaliation may include any adverse employment actions like firing, demotion, salary reduction, or job or shift reassignment.
Retaliation is illegal under various laws enforced by the U.S. Equal Employment Opportunity Commission, including Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, and the Americans with Disabilities Act, among others.
Reprisal
In contrast, reprisal in a professional context often refers to acts of retaliation specifically against whistleblowers — employees who report their employers' illegal activities, misconduct, or failures to comply with laws and regulations.
Reprisal could take the form of firing, harassing, demoting, or otherwise negatively impacting the employee's work situation. The Whistleblower Protection Act protects these individuals from reprisals by employers.
In essence, the term "reprisal" is often specifically associated with whistleblower protections, whereas "retaliation" tends to be used more broadly to cover adverse actions taken as a result of various protected activities in the workplace. However, these terms are often used interchangeably, as both involve a form of counteracting action in response to an employee's protected activity.
What Are Some Specific Examples of Reprisal Actions in a Workplace Context?
Here is a list of some specific examples of reprisal actions an employer might take in response to an employee's whistleblowing activity:
Termination: The employer might fire the employee for reporting company's misconduct or illegal activity.
Demotion: The employee might be demoted or given lesser responsibilities as a form of punishment for their whistleblowing activity.
Harassment: The employee might be subjected to harassment by their employer or colleagues for revealing unethical practices within the organization.
Denial of Promotion: The employer might bypass the whistleblower for promotions, even if the employee is well-suited for advancement.
Salary Reduction: The employer might cut the employee’s pay or withhold bonuses in response to their whistleblowing.
Negative Performance Evaluations: An employer might give the employee unjustifiably poor performance reviews as a form of retaliation for whistleblowing.
Denial of Benefits: The employer might deny the employee’s benefits or entitlements they otherwise would be eligible to receive.
Workplace Isolation: The employee might be moved to a different location, isolated, or excluded from significant meetings or projects as a form of reprisal.
Threats or Intimidation: The employer or other employees might subject the whistleblower to threats or intimidation to dissuade them from further disclosures.
Keep in mind that these reprisal actions are illegal under various laws protecting whistleblowers, such as the U.S. Whistleblower Protection Act. Employees who experience such reprisals can seek legal remedies, including reinstatement, back pay, and compensatory damages.
What Are the Causes of Retaliation?
The causes of retaliation in the workplace can vary, but they often stem from:
Threat to Power Dynamics: Retaliation can occur when those in power (like managers or supervisors) feel threatened by an employee's actions. This might include reports of misconduct or unethical behavior, which could potentially damage their reputation, authority, or position.
Desire for Revenge: If an employer or manager perceives an employee's act (like filing a complaint or participating in an investigation) as a personal attack, they may want to "get back" at the employee, leading to retaliation.
Fear of Legal Consequences: If an employee reports a violation of workplace laws (such as discrimination, harassment, or safety issues), the employer might fear potential legal consequences. This fear could trigger retaliatory actions against the employee in an attempt to silence them or deter others from doing the same.
Desire to Discourage Complaints: An employer may imply negative consequences for complaining in order to maintain the status quo and discourage others from coming forward. This can result in a culture of fear and silence.
Lack of Policies or Enforcement: In workplaces that lack clear policies or enforcement against retaliation, or where leadership does not emphasize a culture of openness and fairness, retaliation may be more likely to occur.
While these are some potential causes, retaliation in any form is illegal and unacceptable. It's important for companies to cultivate a positive work environment that encourages employees to speak up without fear of retaliation.
What Factors Typically Indicate a Higher Risk of Retaliation in the Workplace?
Several factors can indicate a higher risk of retaliation in the workplace, including:
Nonexistent or Unclear Policies: If there are no clear policies against retaliation or if the existing policies are not well-communicated or enforced, it may increase the risk of retaliatory behavior.
Lack of Confidentiality Measures: Without a confidential reporting mechanism, employees may be reluctant to report misconduct due to fear of retaliation.
Poor Leadership: If a company's leadership does not emphasize a culture of ethical behavior, fairness, and open communication, the risk for retaliation may increase.
Lack of Training: Supervisors and managers who have not been trained on anti-retaliation policies and procedures may not understand the importance of handling complaints and investigations impartially, which could increase the risk of retaliation.
Previous Retaliatory Incidents: If there have been prior instances of retaliation in the workplace without any action taken by the management, it could indicate a culture in which retaliation is tolerated, hence increasing its risk.
Inconsistent Discipline: If disciplinary action varies significantly between employees for the same offense, it may suggest that retaliation could be a factor.
Lack of Trust: If employees mistrust their managers or the HR processes in place, they may feel vulnerable to retaliation.
Power Imbalances: In workplaces where there are significant power imbalances and those in power feel threatened by complaints or reports of misconduct, the risk of retaliation may be higher.
Faulty Investigation Procedures: If investigations into complaints are not carried out promptly, thoroughly, and impartially, it could increase the likelihood of retaliation.
Nontransparent Processes: If processes around reporting, investigating, and addressing complaints are not transparent, employees may perceive a higher risk of retaliation.
Addressing these risk factors can help companies minimize the likelihood of workplace retaliation and create a more supportive and open work environment.
What Are the Negative Effects of Retaliation?
Retaliation in the workplace can have multiple negative effects, impacting both the individual employees and the organization as a whole:
Effects on Employees
Job Loss or Decreased Income: Employees who face retaliation may lose their jobs, face demotion, or experience a reduction in hours or salary.
Emotional Stress: Retaliation can lead to high levels of stress, anxiety, and depression, affecting the overall wellbeing of the employee.
Damaged Relationships: It can cause tension and mistrust in professional relationships, affecting teamwork and cooperation.
Career Impact: Retaliation can seriously impact an employee's career progression, especially if they're denied promotions or given negative references as a result.
Effects on the Organization
Hostile Work Environment: Retaliation can contribute to a negative, fear-based work culture, reducing morale and productivity.
Increased Turnover: Employees might leave the organization due to retaliation, leading to high turnover rates and associated recruitment and training costs.
Reputation Damage: If instances of retaliation become public, it can seriously damage the company's image and reputation, affecting its ability to attract top talent.
Legal Ramifications: Employers may face legal action if employees file lawsuits for retaliation, leading to potential financial penalties, legal costs, and resource drain in dealing with legal proceedings.
Loss of Trust: Retaliation can erode trust between employees and management, leading to a lack of open communication and innovation.
Considering these adverse effects, employers should make significant efforts to prevent retaliation, including establishing clear policies, providing training, implementing effective complaint and investigation procedures, and fostering a workplace culture that encourages open communication and respects employee rights.
What Are Effective Methods to Redress and Rectify Cases of Workplace Retaliation?
Workplace retaliation can be addressed and rectified through a number of methods:
Clear Policies: Organizations should have clear, written policies against retaliation, which should be communicated to all employees.
Confidential Reporting Channels: Employers should provide confidential reporting mechanisms for employees to report instances of retaliation without fear.
Prompt and Thorough Investigations: Any complaints of retaliation should be promptly and thoroughly investigated.
Effective Remedial Actions: If retaliation is found to have occurred, employers should take immediate corrective action. This might include reinstating the employee to their former position, providing back pay, or any other actions necessary to rectify the retaliatory behavior.
Training: Training programs can be provided to all employees, particularly supervisors and managers, about what constitutes retaliation and the company's policies against it.
Monitoring: Employers can monitor the treatment of employees who have reported misconduct or engaged in protected activities to ensure they're not being retaliated against.
Support Services: Support services, such as counseling or referral services, can be provided to employees who have suffered retaliation.
Legal Action: In cases where the employer doesn't rectify the retaliation, the employee may consider seeking legal recourse. Laws such as Title VII of the Civil Rights Act, the Whistleblower Protection Act, and the Fair Labor Standards Act, among others, protect employees against retaliation.
Mediation and Arbitration: Sometimes, third-party mediation or arbitration can help resolve retaliation issues in the workplace.
Animal Culture: Promoting a culture of openness, fairness, and respect can help prevent retaliation from occurring in the first place.
Remember, the objective is to create safe workplaces where employees can raise concerns without fear of retaliation. Regularly reviewing and updating anti-retaliation practices is a good practice to ensure their effectiveness.
Which Types of Employers Are Most Susceptible to Incidences of Workplace Retaliation?
While workplace retaliation can occur in any organization or industry, certain factors may make some types of employers more susceptible to it:
Organizations Without Clear Policies: Employers that lack clear, well-communicated policies about workplace retaliation are at a higher risk. Without these guidelines, staff might not understand the consequences of engaging in retaliatory behaviors.
Workplaces With Power Imbalances: Environments with clear hierarchy or power imbalances may be more susceptible to retaliation. This is especially true in cases where people in power have unchecked authority, which they might misuse to penalize those who challenge their actions.
Companies With Poor Communication: In organizations where open communication and transparency are not fostered, employees may fear retaliatory actions if they voice their concerns or complaints.
Employers Without Training Programs: Companies that do not provide training to educate employees and managers about retaliation may face a higher risk of these behaviors.
Firms Ignoring Employee Complaints: Companies that dismiss or ignore their employees' grievances heighten the risk of retaliation, as they may give the impression that such actions are not taken seriously.
Industries With High-Stress Environments: Certain industries, including healthcare, law enforcement, and finance, where there are high-stress conditions and long works hours, may be more prone to occurrences of workplace retaliation.
Small Businesses: Smaller businesses might have less formal HR structures in place and might not have an anonymous reporting system or clear anti-retaliation policies, which can increase the risk of retaliation.
Lack of Leadership Accountability: If leadership does not hold themselves accountable or model ethical behavior, they can create an environment that fosters retaliation.
Despite these predispositions, all employers have a duty to create a workplace environment that discourages retaliation and fosters openness, fairness, and respect.