Preferred Provider Organization

Preferred Provider Organization (PPO) is a type of health insurance plan where a network of healthcare providers agree to offer their services to plan members at reduced rates. Plan members can choose to seek treatment outside the network but at higher costs. PPO (Preferred Provider Organization) stands out for its flexibility in allowing members to use either in-network or out-of-network providers with no need for a referral.

Last updated: September 20, 2023 7 min read

What Is Preferred Provider Organization?

A Preferred Provider Organization (PPO) is a type of health insurance plan that offers a network of healthcare providers to the insured individuals. These providers have agreed to contracted rates for their services. Within a PPO plan, individuals have the flexibility to visit any doctor or specialist without referrals and can also receive care from providers outside of the plan's network, but at higher costs.

What Is the History of Preferred Provider Organization?

The Preferred Provider Organization (PPO) model of health care was first introduced in the United States in the 1970s. It arose as an alternative to the traditional fee-for-service insurance model and the Health Maintenance Organization (HMO) model.

PPOs were designed to provide more flexibility than HMOs, as they allowed plan members to receive care from doctors or hospitals not on the company's preferred provider list, albeit at a higher cost.

The PPO quickly gained popularity among health insurance consumers due to their flexibility and broad network of providers. For many employers, offering PPO plans became a standard part of their employee benefits package.

In recent years, PPOs continue to be a common choice for health insurance plans, but high deductible health plans (HDHPs), which often come with a health savings account (HSA), are also gaining popularity as a cost-saving alternative.

What Are Some Examples of Preferred Provider Organization?

  1. Aetna: Aetna offers different PPO plans which focus on preventive care and offer large networks of providers.
  2. UnitedHealthcare: They provide flexible PPO plans across the U.S, often used by employers for their employees.
  3. Cigna: Cigna's PPO plans are known for their worldwide coverage, making them a preferred option for international travellers.
  4. Blue Cross Blue Shield: BCBS provides PPO insurance through its regional affiliates across the United States.
  5. Humana: Humana also offers PPO plans, often chosen for their flexibility and wide coverage.

What's the Difference Between Preferred Provider Organization and Health Maintenance Organization?

PPO and HMO are both types of managed healthcare systems, but they have some distinct differences:

  • Flexibility: PPOs offer more flexibility than HMOs. In a PPO, an individual can visit any healthcare professional without requiring a referral, within or outside their network. But in an HMO, this is strictly controlled, and an individual often needs a referral from a primary care physician to see specialists.

  • Cost: Generally, PPOs have higher premiums, deductibles, and co-pays compared to HMOs due to the additional flexibility and wider network they provide. On the other hand, HMOs tend to be more cost-effective with lower premiums and occasionally zero deductibles.

  • Out-of-Network Care: PPOs typically cover some costs for an individual's care outside of the network. For HMOs, coverage is usually provided only for emergencies.

  • Primary Care Physician (PCP): Having a PCP is mandatory in an HMO, and you'll need to get a referral from them to see specialists. However, in a PPO, it's not required to have a PCP, and neither do you need a referral to consult a specialist.

What Are Some Examples of Health Maintenance Organization?

  1. Kaiser Permanente: As one of the largest HMO providers, Kaiser Permanente operates in several states offering comprehensive HMO plans.

  2. Health Net: Offering services in 12 states, Health Net provides HMO plans emphasizing preventive care.

  3. Blue Cross Blue Shield: Although also offering PPO plans, various regional affiliates of BCBS provide HMO plans as well.

  4. UnitedHealthcare: This company offers HMO plans with various benefits to individuals and employers.

  5. Aetna: In addition to PPO plans, Aetna also has HMO plans that emphasize wellness and preventive care.

What's the Difference Between Preferred Provider Organization and Exclusive Provider Organization?

The main differences between a Preferred Provider Organization (PPO) and an Exclusive Provider Organization (EPO) lie in the network flexibility and the coverage of out-of-network services:

  • Network Flexibility: PPO plans provide more flexibility for individuals to see a doctor or specialist either within or outside the network without requiring any referrals. On the other hand, EPOs require individuals to stay within the network, except for emergency situations.

  • Out-of-Network Coverage: PPOs cover some portion of healthcare costs if an individual chooses to get treatment from out-of-network providers, although the coverage is less compared to in-network treatment. EPOs, in general, provide no coverage for out-of-network care unless it's an emergency.

  • Cost: PPO plans usually have higher premiums and out-of-pocket costs due to their flexibility and extensive coverage options. EPOs, on the other hand, typically have lower premiums and out-of-pocket expenses, making them a more cost-effective choice but at the expense of having less flexibility and no out-of-network coverage (minus any emergency situations).

Lastly, unlike PPOs, EPOs do not require policyholders to choose a Primary Care Physician (PCP) or get referrals to see specialists, adding an element of flexibility to their offerings.

What Are Some Examples of Exclusive Provider Organization?

  1. Cigna: Offers various EPO plans providing nationwide in-network coverage.
  2. Aetna: Provides options for EPO plans, known for their comprehensive coverage within the designated network.
  3. Horizon Blue Cross Blue Shield: Offers a range of EPO plans particularly in New Jersey.
  4. Anthem: They provide numerous EPO plans in certain regions, typically providing access to a broad in-network group of healthcare professionals.
  5. Oscar: A newer entrant into the health insurance marketplace, Oscar offers EPO plans primarily focused on tech-oriented, user-friendly health coverage.

What Factors Influence the Selection of a Preferred Provider Organization?

There are several factors that can influence the selection of a Preferred Provider Organization (PPO):

  1. Network of Providers: A key factor is the range and quality of the healthcare providers within the network. If the PPO includes highly-rated hospitals and doctors, or if they include a specialist that the individual is interested in, that might make a PPO more appealing.

  2. Flexibility: PPOs allow individuals to see any doctors or specialists without needing a referral, which can be a strong point of preference for those who want more freedom in their healthcare choices.

  3. Out-of-Network Coverage: If a patient anticipates needing care from providers not included in a given network, a PPO could be beneficial as it typically provides some coverage for out-of-network care.

  4. Cost: The cost of premiums, deductibles, and out-of-pocket maximums also strongly influence the choice of a PPO. If these costs are within the individual's or company's budget, they may opt for a PPO plan.

  5. Geographic Coverage: For individuals who travel frequently or live in multiple locations, a PPO may be a good choice because it offers more flexibility with out-of-network coverage.

  6. Employer Contribution: The amount an employer contributes towards the insurance may also influence the selection. If the employer covers a significant portion of the cost, a PPO might be a preferred choice due to its added benefits and flexibility.

What Are the Benefits of Preferred Provider Organization?

A Preferred Provider Organization (PPO) offers several benefits:

  1. Flexibility: PPO plans allow individuals to see any healthcare provider they choose, whether they're in-network or out-of-network.

  2. No Referrals Needed: With a PPO, you do not need a referral to see a specialist. You have the freedom to schedule appointments with specialists directly.

  3. Access to a Broad Network: PPOs typically have extensive networks of doctors, specialists, and hospitals, providing a variety of options to choose from.

  4. Out-of-Network Coverage: In a PPO, you have the flexibility to seek care outside the preferred network, although the cost would typically be higher than seeing an in-network provider.

  5. Nationwide Coverage: Many PPOs offer nationwide coverage, which is beneficial for individuals who travel frequently or who have family members in different states.

  6. Preventive Care: Many PPOs cover preventive health services, including screenings, vaccinations, and wellness visits, often without a deductible.

While the premiums and out-of-pocket costs for PPOs can be higher than HMOs or EPOs, the increased flexibility and broad provider network are often advantageous, making PPOs a popular choice.

What Are the Negative Effects of Preferred Provider Organization?

Despite their advantages, Preferred Provider Organizations (PPOs) can also have some downsides:

  1. Higher Costs: PPO plans often come with higher premiums, deductibles, and out-of-pocket maximums compared to other types of health plans like HMOs or EPOs.

  2. Out-of-Network Expenses: While PPOs do offer the flexibility to see out-of-network providers, this comes at a significantly higher cost compared to seeing in-network providers.

  3. Complex Billing: With more flexibility and varying costs for in-network and out-of-network care, billing and insurance claims can be more complex with a PPO.

  4. Higher Out-of-pocket Costs for Services: Co-pays and co-insurance rates are often higher in PPO plans, this means even with insurance, individuals may pay more each time they visit a healthcare provider.

  5. More Individual Management: Due to the flexibility of PPO plans, individuals may need to manage more aspects of their care, including choosing providers and understanding cost structures, which can be complex.

Despite these drawbacks, PPOs can still be a suitable choice for individuals who want more flexibility in choosing their healthcare providers and who are willing to pay more for this advantage.

Which Employers Are Most Impacted by the Adoption of Preferred Provider Organization Plans?

Several types of employers can be significantly impacted by the adoption of Preferred Provider Organization (PPO) plans:

  1. Small Businesses: Small businesses often struggle more with the comparatively higher costs of PPOs, which can put a significant strain on their limited resources. However, offering such plans can be necessary to attract and retain top talent.

  2. Large Corporations: Larger businesses can better absorb the costs of PPOs, but they may also see a significant financial impact simply due to the number of employees. Offering PPOs could entice higher quality candidates during recruitment, contributing positively to their overall competitive advantage.

  3. Industries with Highly Mobile Workforces: Industries where employees frequently relocate or travel for work, such as consulting or sales, may see higher costs and increased administrative work with PPOs due to their extensive geographic coverage.

  4. Industries with High Demand for Specialized Care: Industries where employees often require specialized healthcare services, such as hazardous jobs in construction or chemical industries, might see a greater impact due to the higher utilization of health services. In these cases, their medical costs might be higher, impacting their finances.

  5. Companies in Areas with Limited Healthcare Providers: If an employer operates in a region with few healthcare providers, adopting a PPO plan can increase employees' access to care and allow them to seek services out-of-network if needed, but at higher costs to the company and potentially the employees.

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