Franchise Business
A Franchise Business is a business model where a person (franchisee) is given the right to operate under an established company's (franchisor's) trademark or brand for a certain period of time. The franchisee pays a fee or royalties to the franchisor for the right to do business under their name and receive ongoing support. This model allows for business expansion and brand recognition, since the franchisee is utilizing a proven business concept and established brand.
Last updated: August 30, 2023 • 9 min read
What Is Franchise Business?
A franchise business is a business model where the owner (the franchisor) sells the rights to their business logo, name, and model to a third party (the franchisee). The franchisee buys these rights to sell the franchisor's goods or services under an agreed-upon business model and according to specific rules.
Running a franchise business offers the franchisee the advantage of starting their own business under the banner of a brand that is already established and trusted in the market, therefore reducing the risk generally associated with starting a new business from scratch.
Franchising is a common business model in a variety of industries, including fast food, retail, health and fitness, education, and many others.
What Is the History of Franchise Business?
The history of franchising as a business model can be traced back to the Middle Ages when landowners granted rights to peasants to hunt, sell goods, or conduct business on their lands. However, the modern concept of franchising emerged much later, in the 19th century.
In 1851, Isaac Singer, the inventor of the sewing machine, created an innovative way to distribute his product. He didn't have the capital to produce and market his sewing machines, so he sold licenses to entrepreneurs who would sell and teach others to use the machines in specific geographic areas. This is generally recognized as the birth of modern franchising in the United States.
The fast food industry played a significant role in the development and growth of franchise businesses in the 20th century. The most famous example is probably McDonald's, which started franchising in the 1950’s and became a global powerhouse. Ray Kroc, the man behind McDonald's franchising model, played a dynamic role in promoting and popularizing the concept of franchising.
Franchising as a business model has grown massively since then, with countless businesses in various industries on every continent using franchising as a method of expanding their operations. Franchising continues to evolve, with adjustments made to accommodate things like e-commerce and other innovations.
What Are Some Examples of Franchise Business?
McDonald's - Perhaps the most famous example of a franchise business. McDonald's has franchise locations throughout the world.
Subway - This fast-food chain specializes in sandwiches and salads and has thousands of franchise units globally.
Starbucks – While many locations are company-owned, Starbucks also franchises in select markets.
KFC (Kentucky Fried Chicken) – Specializing in fried chicken, KFC is a popular global franchise.
Burger King - Known for its "Whopper" burger, Burger King has franchisees world-wide.
7-Eleven - As the largest convenience store chain in the world, 7-Eleven operates primarily as a franchise business.
UPS Store - This company offers packaging, shipping, printing and postal services through franchise outlets.
Marriott Hotels - Many of their hotels are owned and operated by franchisees.
Anytime Fitness - Inside the fitness industry, Anytime Fitness operates thousands of gyms as franchise units worldwide.
Great Clips - In the personal care sector, this hair salon business operates under the franchise model.
What's the Difference Between Franchise Business and Chain Store?
A franchise business and a chain store are both part of larger networks of similar businesses, but they operate on different principles.
Chain Store: - A chain store is a series of retail outlets owned and operated by the same organization. This organization is responsible for all decision-making processes, including inventory, marketing, store design, operations, staff hiring, and more. - As the ownership and management lie with the same entity, the parent company has direct control over every aspect of the business. - These stores are identical or very similar in terms of product/service offerings, layout, pricing etc, maintaining consistent standards across all locations.
Examples include Walgreens, Best Buy, and GAP.
Franchise Business: - In a franchise business model, the franchisee (individual or company) purchases the right to use a company's trademarked name and business model for a specified period of time. - The franchisee owns and operates their own location, but has to follow certain rules and guidelines set by the franchisor. The franchisor provides support in terms of marketing, training, operating procedures etc. - While the franchisee owns the individual business, the franchisor maintains control over the broader brand and business model.
Examples include McDonald's, Subway, and Domino's Pizza.
In summary, the primary difference lies in the ownership. In chain stores, each outlet is owned by the parent company, whereas in a franchise, each outlet is owned by an individual franchisee.
What Are Some Examples of Well-Known Chain Store Businesses?
- Walmart - An American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
- Target - An American retail corporation, the eighth-largest retailer in the United States.
- Starbucks - While some locations are franchised, many Starbucks stores are company-owned, making them chain stores.
- Best Buy - A chain of consumer electronics stores.
- Costco - An American multinational corporation which operates a chain of membership-only big-box retail stores.
- H&M - A Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, and children.
- IKEA - A Swedish chain selling ready-to-assemble furniture, plus kitchen goods and home accessories.
- Home Depot - The largest home improvement retailer in the United States, supplying tools, construction products, and services.
- Walgreens - The second-largest pharmacy store chain in the United States.
- Zara - A Spanish apparel retailer, which manages up to 20 clothing collections a year.
What Distinguishes a Franchise Business Model From a Business Licensing Agreement?
A Franchise Business Model and a Business Licensing Agreement both involve one business granting another business the right to use its brand, trademark, technology, product, or process, but there are significant differences between the two.
Franchise Business Model:
- A franchise agreement is more comprehensive. It covers not just the use of a brand, but also a whole business system. Franchisees are usually given operating manuals, training, marketing support, and more.
- A franchise agreement tends to involve ongoing support from the franchisor. This might include regular training, promotional material, and possibly periodic visits for verification of standards.
- There is typically an ongoing fee structure in a franchise agreement, which may be a percentage of sales or a flat fee.
- The franchisor has more control over the franchisee in terms of how the business is run, including product/service offerings, pricing, and store layout, among other things.
Business Licensing Agreement:
- A license agreement is typically more focused. It usually gives a licensee the right to use certain intellectual property or technology, or sell a proprietary product.
- License agreements generally involve less control by the licensor over the licensee's business. The licensor does not provide as much ongoing support, training, or controls on operation.
- The licensing fees are typically upfront, although there can be royalty fees based on sales.
- A licensee has more flexibility in terms of running their business compared to a franchisee.
In essence, a franchise involves sharing a complete business system and ongoing business relationship while a license typically involves a more narrow and transactional sharing of intellectual property or proprietary rights.
What Are Examples of Businesses Operating Under a Licensing Agreement?
Disney - Disney licenses its intellectual property, like Mickey Mouse and Disney Princesses, to various manufacturers to create merchandise, from clothing to toys.
Microsoft - Microsoft licenses its Windows operating system and Office suite to both manufacturers and end users.
Coca-Cola - The Coca-Cola Company licenses its syrup concentrate to independent bottling companies that manufacture, package, and distribute its products.
Apple - Apple licensed its proprietary designs and software, such as iOS, to various app developers and accessory manufacturers.
Professional Sports Teams (like the NFL, NBA, etc.) - These organizations license team logos and names to manufacturers for apparel, games, and other merchandise.
Harry Potter Franchise - Licensing agreements allow manufacturers to produce merchandise like toys, games, clothing, etc.
Nintendo - The company licenses its game titles and characters to different businesses for merchandise, promotional campaigns, and even theme park attractions.
It's important to note that these companies may also operate through other business models such as franchising, in different parts of their business. The examples above specifically refer to their licensing activities.
What Factors Influence the Success of a Franchise Business?
Several factors contribute to the success of a franchise business. They include:
Brand Reputation and Recognition: A well-known and respected brand can lure customers in and contribute significantly to the success of a franchise.
Effective Support and Training: Franchises often offer training programs and ongoing support for franchisees, which help ensure business operations align with the brand standards.
Location: The success of a franchise can largely depend on its location. A carefully chosen location with high foot traffic and visibility can lead to higher sales.
Quality of Products/Services: Maintaining consistent quality across all franchise units is critical for the success of the franchise as a whole.
Marketing and Advertising: Effective promotion of the brand and specific locations can drive customer traffic and recognition.
Financial Management: Good pricing strategies, cost control, efficient operations, and proper financial planning and management are key to profitability.
Franchisee Selection: Choosing franchisees who are committed, financially capable, aligned with the brand's mission and values, and good at managing a business can significantly increase the chance of success.
Business Model: The franchise must have a proven, successful business model so the franchisee doesn't have to build a system from scratch.
Economic Conditions: The performance of the overall economy can impact all businesses, including franchises. Market demand, competition, and economic trends should be considered.
Legal and Regulatory Compliance: Ensuring the franchise operates within all laws and regulations helps avoid issues like fines, lawsuits, and reputational damage.
It's important that potential franchisees carefully analyze these factors before investing in a franchise business.
What Are the Benefits of Franchise Business?
There are several benefits to starting a franchise business:
Established Brand: With a franchise, you're buying into an already established brand name, which can help you attract customers without having to build up brand awareness from scratch.
Proven Business Model: Franchises offer a proven business model that has been tested and refined over time.
Training and Support: Many franchisors provide thorough training programs and continuous support to help franchisees successfully operate their businesses.
Marketing Assistance: Franchisors often have large marketing budgets and expert marketing teams, whose efforts benefit all franchisees.
Higher Success Rate: Statistically, franchises have a higher rate of success compared to independent businesses due to the factors above.
Purchasing Power: Franchises may benefit from the collective buying power of the entire network, which can provide cost savings on inventory and supplies.
Network of Peer Support: Other franchisees in the brand's network can be valuable sources of advice and support.
Easier Access to Financing: Banks and other lenders are generally more willing to finance franchises because they present less risk than standalone businesses.
Despite these benefits, it's important to remember that not all franchises are successful. It's necessary to diligently research franchise opportunities, understand the associated costs and commitments, and carefully review the franchise agreement before investing.
What Are the Negative Effects of Franchise Business?
While franchising can provide several benefits, there are also potential drawbacks which include:
Initial and Ongoing Costs: Franchisees usually need to pay a significant initial franchise fee, as well as ongoing royalty fees, advertising fees, and possibly other costs.
Limited Independence: Because franchises must follow a set business model, there can be limited flexibility and independence regarding operational decisions, products or services, pricing, and more.
Risk of Poor Performance by Other Franchisees: Because franchises share a common brand, poorly performing franchisees can potentially harm the reputation of the entire brand and affect your franchise's performance.
Contractual Obligations: The franchisee is bound by a contract, which may have terms that could be considered burdensome or restrictive. For example, the contract might limit your ability to sell the franchise or impose penalties for certain actions.
Dependence on the Franchisor: If the franchisor performs poorly or goes bankrupt, it may directly affect the franchisee's business. The franchisor may also make changes to their business model or strategy that could be detrimental to some franchisees.
Renewal and Exit Issues: The renewal of the franchise agreement is at the discretion of the franchisor, and they may choose not to renew. If a franchisee wishes to sell their franchise, there may be restrictions and conditions imposed by the franchisor.
Therefore, it's important for potential franchisees to carefully consider these potential negatives, conduct thorough due diligence, and seek expert advice before investing in a franchise.
"Which Types of Employers Are Most Impacted by the Franchise Business Model?"
Employers that are most impacted by the franchise business model typically fall within the following categories:
Fast Food and Restaurant Industry: Businesses like McDonald's, Subway, and Domino's are primarily franchise businesses, and these employers rely heavily on the franchise business model for their operations.
Retail Industry: Convenience stores like 7-Eleven, clothing stores, and other retail brands often operate on the franchise model, which significantly impacts their operations.
Hospitality Industry: Many hotel chains, like Hilton and Marriott, operate on a franchise model. This can affect their management strategies, hiring practices, and general operations.
Health and Fitness Businesses: Fitness centers like Anytime Fitness and Gold's Gym often run on a franchise business model, which impacts their approach to offering services to customers.
Automotive Services: Companies in automotive services, like Jiffy Lube or Midas, operate franchises, influencing their business practices.
Education and Tutoring Services: Many educational service providers, like Kumon and Sylvan Learning, work on a franchise model.
Professional Services: Some businesses providing cleaning services, home repairs, and other professional services, like Merry Maids or Chem-Dry, are franchised.
In these cases, the franchise business model can impact hiring decisions, employee training, management structure, and day-to-day operations. It also usually means adhering to franchise brand standards and operating procedures.